Help and FAQs

Troubleshoot the top three ClaroRead problems
The great majority of user problems are the result of a very few problems. This tells you how to fix them. Try here first.
Help and FAQs for all Claro Software products
Other technical queries and issues can arise: this gives you a guide to issues we have encountered, frequently-asked technical questions, and general product tips.
Installing Claro products on a network
Information for network administrators with multiple-user licences or site licences trying to install Claro software across the network.
Support for our Mac products
If you have a problem with our Mac products.
Support for USB products
If you have lost or corrupted your Claro USB stick.